Refund Policy

Last updated: 01/01/2023

Welcome to MaxTeamX’s Refund Policy. This policy outlines the terms and conditions for requesting refunds for services provided by MaxTeamX (“we,” “us,” or “our”). Please read this Refund Policy carefully before engaging in any transactions with us. By using our services, you acknowledge that you have read, understood, and agreed to the below-mentioned terms.

1. Scope of Refund Policy

This Refund Policy applies to all services offered by MaxTeamX, including but not limited to website development, design, digital marketing, and other freelance services provided by our team.

2. Refund Eligibility

We strive to provide high-quality services to our clients. However, if you are not satisfied with the services you have received, you may be eligible for a refund under the following circumstances:

a) Service Not Delivered: If we fail to deliver the agreed-upon services within the agreed-upon timeframe, you may request a refund.

b) Service Not as Described: If the services provided significantly differ from what was described and agreed upon, you may be eligible for a refund.

c) Technical Issues: A refund may be considered if technical issues prevent us from delivering the services or meeting project requirements.

3. Refund Request Process

To request a refund, please follow these steps:

a) Contact Us: Reach out to our customer support team at [email protected] within 30 days from the date of service delivery.

b) Provide Details: Clearly explain the reason for your refund request, providing relevant details and evidence to support your claim.

c) Resolution: We will review your refund request and work to resolve the issue promptly. In some cases, we may request additional information or clarification.

d) Refund Decision: If your refund request is approved, we will process the refund within 15 days of approval. The refund will be issued using the same payment method used for the original transaction.

4. Non-Refundable Situations

Refunds may not be granted under the following circumstances:

a) If you have approved and accepted the final deliverables.

b) If the project requirements have significantly changed after work has begun.

c) If the services were delivered as described and met the agreed-upon specifications.

d) If the refund request is made after 30 days of service delivery.

e) If the refund request is made after 07 days from the subscription start date.

5. Contact Us

If you have any questions, concerns, or inquiries about our Refund Policy or any other matter, don’t hesitate to get in touch with us using the following contact information:

Company Name: MaxTeamX Ltd


Email: [email protected]

Location: 27 Old Gloucester Street, London, WC1N 3AX

>>>Check out our Contact Us Page

Our team is dedicated to addressing your concerns and ensuring your satisfaction with our services.

6. Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes to the policy will be posted on our website with the “Last updated” date indicating the latest revision.

Thank you for choosing MaxTeamX for your freelance service needs. Your satisfaction is important to us, and we are committed to providing exceptional services and support.